+233 26 4334390
Q1. What is Interpay?
Interpay Africa ( “Interpay Africa,” “we,” or “us“ ) knows that you care how Personal Information
about you is collected, used, shared and stored. “Personal Information” means information
which personally identifies you. “Affiliate”, means a company which we own or control, a company
that owns or controls us, or a company that is owned or controlled by the same company
that owns or controls us.
Interpay Africa complies with the data protection frameworks as set forth by the Ghanaian Data Protection Commission regarding the collection, use, and retention of personal data. Interpay Africa adheres to the industry best practices and is committed to providing its users with sufficient notice, choice, security, data integrity, access, and enforcement of data protection principles and standards.
Personal Information We Collect or You May Provide
You provide us with the following Personal Information when you register to be a wallet holder:
Information we share with service providers or joint marketers
We may disclose all of the information we collect, as described above, to our Affiliates and to third party entities that perform services on our behalf or with who we partner or are affiliated with in connection with the services we provide to you, including but not limited to financial service provider who provide services to us, those who assist us in preparing and mailing statements (if applicable) and responding to customer inquiries, to those who perform marketing services for us and to financial institutions that are not our Affiliates with whom we jointly offer financial products or services. You do not have the right to opt out of the disclosure of this information.
How We Use Your Personal Information
We use your Personal Information to operate, maintain, and provide to you the Service and conduct our business. For example (and not limited) to:
How We Share Your Personal Information with Third Parties
We will share your personal information with third parties only in the ways that are described in
We may share your Personal information:
How We Store and Protect Your Personal Information
We may store Personal Information in locations outside our direct control (for instance, on
servers or databases co-located with hosting providers).
We use Security Sockets Layer (SSL) encryption technology to encrypt sensitive personal information (such as your payment information and geolocation) before it travels over the internet. Credit card numbers are never stored on our database or servers.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet,or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Compromise of Personal Information
We will promptly notify those persons whose Personal Information is compromised. Notwithstanding, Interpay Africa does not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.
User Access and Choice
You may, of course, decline to submit Personal Information to us; in which case, you may not be
able to become an Interpay Africa merchant or wallet holder or use the Service.
If your Personal Information changes, you may correct, update, amend, remove, or ask to have it removed by contacting the email address listed below. If you no longer desire our Service, you may contact us directly. We will respond to your request within 30 days.
We will retain your Personal Information permanently, however we will use your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Notification, Electronic Communication and Opt-Out
You consent to our using your email address to send you Service-related notices, including any
notices required by law, in lieu of communication by postal mail.
Upon registration, or on other areas of the site, you may opt-in to receive periodic messages from us, including changes to features of the Service, newsletters, promotions and special offers. If you wish to subscribe to these emails, we will use your name and email address to send them to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
Protecting the privacy of young children is especially important. Interpay Africa does not knowingly collect or solicit Personal Information from anyone under the age of 18 or knowingly allow such persons to register. If you are below the age of 18, please use our Service with adult supervision. If you are under 18, please do not send any Personal Information to us. If we learn that we have collected Personal Information from a child under age 18, we will remove that information as quickly as possible. If you believe that we might have any Personal Information from or about a child under 18, please contact us at the contact information below.